Osman Iddrisu
Business Analyst @Insight Enterprises Inc
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WORK HISTORY
Business Analyst @Insight Enterprises Inc
Gather, analyze, and document business requirements for enterprise IT modernization projects, collaborating with cross-functional teams to translate stakeholder needs into functional and technical specifications, resulting in a 15% reduction in project rework. • Conduct gap analysis and process mapping for supply chain and ERP workflows, identifying inefficiencies and implementing automation solutions that improved operational efficiency by 18%. • Utilize Power BI to create interactive dashboards and ad-hoc reports, enabling data-driven decision-making that accelerated reporting timelines by 25%. • Facilitate agile ceremonies, including sprint planning, backlog refinement, and daily stand-ups, ensuring project milestones are met on time and within budget, contributing to a 98% on-time delivery rate. • Coordinate with technical teams to design and validate UAT test cases, track defect resolution, and ensure solution quality, reducing post-deployment issues by 20%. • Partner with stakeholders to develop and maintain documentation, workflows, and SOPs, improving cross- departmental knowledge sharing and reducing onboarding time for new analysts by 30%.
EDUCATION
University for Development Studies
Bachelor’s Degree, Environmental Science
Morgan State University - Graves School of Business & Management
Master's degree, Project Management
SKILLS
ABOUT OSMAN IDDRISU
Quality Assurance Analyst with 7+ years of experience supporting enterprise applications…
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