Osman Abdelrahim

Experienced Cloud Infrastructure Delivery Professional, in Retail / Banking / Telecomm

Role: Service Delivery Manager at Walgreens Boots Alliance
Location: Chicago, IL, US
LinkedIn followers: 500 followers

OperationsView LinkedIn profile

About Osman Abdelrahim

SME in the filed of IT / Infrastructure and Software Delivery

Experience

Service Delivery Manager
Walgreens Boots Alliance
Oct 2011 — Present · Lincolnshire, IL, US
Delivery manager for POS application to over stores, offshoring and outsourcing lead, led the delivery of Loyalty roll out to the entire chain. Project Leadership role• Managed the execution and delivery of Point of Sale solution to the entire chain• Facilitated the offshoring of the application support• Followed ITIL / SDLC practice and created service catalog

Education

Northeastern Illinois University
Master's degree, Computer Science
1997 — 1999

Skills

IT Infrastructure Management
Software Development Life Cycle (Sdlc)
IT Strategy
Software Project Management
Itil
Cloud Computing
Retail Point of Sale
Internet Banking
Integration
Software Development
Databases
Outsourcing
Devops
Service Delivery
Business Analysis
Vmware Infrastructure
Testing
Management
Sdlc
Unix
Linux

Contact information

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Work email
•••••@walgreensbootsalliance.com
Personal email
•••••@•••••.com
Direct dial
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Current company

Walgreens Boots Alliance

Retail Pharmacies · 142K employees · Founded 2014 · Deerfield, Illinois, United States

Walgreens Boots Alliance (Nasdaq: WBA) is an integrated healthcare, pharmacy and retail leader serving millions of customers and patients every day, with a 170-year heritage of caring for communities. A trusted, global innovator in retail pharmacy with more than 12,500 locations across the U.S, Europe and Latin America, WBA plays a critical role in the healthcare ecosystem. The company is reimagining local healthcare and well-being for all as part of its purpose – to create more joyful lives through better health. Through dispensing medicines, improving access to a wide range of health services, providing high quality health and beauty products and offering anytime, anywhere convenience across its digital platforms, WBA is shaping the future of healthcare. WBA employs approximately people and has a presence in eight countries through its portfolio of consumer brands: Walgreens, Boots, Duane Reade, the No7 Beauty Company and Benavides in Mexico. Additionally, WBA has a portfolio of healthcare-focused investments located in several countries, including China and the U.S. The company is proud of its contributions to healthy communities, a healthy planet, an inclusive workplace and a sustainable marketplace. WBA has been recognized for its commitment to being an inclusive workplace. In fiscal 2023, the Company received a score of 100 from the Human Rights Campaign’s Corporate Equality Index, scored 100 percent on the Disability Equality Index for disability inclusion and was named Disability:IN’s 2023 Employer of the Year. In addition, WBA has been recognized for its commitment to operating sustainably as the company is an index component of the Dow Jones Sustainability Indices (DJSI).

walgreensbootsalliance.com

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About Osman Abdelrahim

Experience

Service Delivery Manager

Education

Northeastern Illinois University

Skills

Find verified contacts for anyone on LinkedIn