Oscar L.
Servicenow Sme Architect Developer @Sintesys Global
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WORK HISTORY
Servicenow Sme Architect Developer @Sintesys Global
Miami, FL, US
Worked with multiple customers as SME/Architect and Developer- Ryder 02/23 - 12/23- CSAA 08/22 - 12/22- Honda 08/21 - 08/22- Disney 02/21 - 09/21- PSCU 03/21 - 06/22- I\'ve design/developed custom applications to run certification on Service Requests ownership and Group Management- Designed/Developed Service Catalog Items- Configued workflows, business rules and fix scripts- Created custom Portal widgets to display contracts information and embedded Adobe PDFs
EDUCATION
Instituto Tecnológico de Querétaro
Engineer, Computing Engineering
SKILLS
ABOUT OSCAR L.
ServiceNow Consultant with +15 years of hands-on experience. Played multiple hats as SME, Architect, BA and Lead Developer participating and conducting Workshops, requirements gathering, demos and proof of concepts. I have over 18 years of IT experience working with multi-cultural peers around the globe.Major Certifications• Scrum Master Certified• ITIL® v3 Certified• Certified Administrator• Certified Application Developer• Certified Implementation Specialist ITSM Pro• Certified Software Asset Management• Certified Implementation Specialist Discovery• Certified Implementation Specialist Service Mapping
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