Oshin D.
Client Account, Customer Success, Product Manager/Support.
- Role
- Product Manager at Ecubix Smart Solutions
- Location
- Indore, MP, IN
- LinkedIn followers
- 500 followers
About Oshin D.
I love to dig into customer problems and solve them using data. I apply reverse engineering to deliver the best quality product by putting the customer at the center of all that I do. I focus on key results, build amazing teams and quickly adapt to new insights.From working with domestic to multinational Fortune 500 companies, I have grown my skills in handling product development and project management. In my current position as a consultant, I am managing 3 regions for capacity planning under the company\'s AR Sortable network spread across the United States and Canada. Prior to this, I handled a program portfolio of 20 software feature projects at ecubix by leading 4 cross-functional teams across 2 parent companies to introduce new software features and enhance existing technologies in 85% of the budgeted time. I also used site analytic deep-dives to understand customer sales insights and scaled expansion of company distribution centers from 3 to 46 locations across the US and Canada to improve aftermarket repair service.Previously, as a Key Account Manager, I have led multiple cross- functional teams in streamlining processes and making continuous process improvements using lean methodologies.When I am not working, I am organizing events, playing volleyball, or exploring Blockchain!Other Accomplishments- Reduced costs 6%Grew customer satisfaction 12%Reduced TAT by 18% Reduced cycle-time delays by 25 man-days - Reduced vehicle weight 3%- Increased bottom-line revenues 1.8%Skills/Interests:Supply chain | Product Development | Computer Engineering | Process Optimization | Scope, Schedule, and Resource Scheduling | Project Management | Program Management | Product Strategy | Data Analysis | Supplier- Customer Relationship Management | Cross-Functional Team Management | Product Design | Process Improvement | Negotiation | Creative Problem Solving
Experience
Product Manager
Aug 2019 — Present
Education
Shri Govindram Seksaria Institute of Technology & Science, 23,Park Road, Indore
Bachelor of Engineering (B.E.), Computer Engineering
2015
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