Oseola Oluwaseun

Customer Consultant Vw Team (Data & Compliance) @Dlc Hillesden Securities Limited

Telford, GB

Manage inbound and outbound client calls, supporting financial arrangements, remittances, and overdue payment tracking.• Update and maintain customer records within SAP and GUI CRM, ensuring compliance with GDPR and data accuracy standards.• Use Excel to compile and analyze aged debt, remittance data, and weekly performance metrics.• Collaborate with the compliance and management teams to streamline case tracking and improve reporting accuracy.• Work under mentorship to understand how data insights contribute to DLC’s commercial goals and operational decisions.