Yohan Bobcombe
Strategic Operations and CX Leader | ex-Lyft, Sonder, Deloitte | Duke MBA
- Role
- Strategic Advisor at Mdisrupt
- Location
- Houston, TX, US
- LinkedIn followers
- 500 followers
About Yohan Bobcombe
Experienced leader in Customer Operations, Customer Success, and Customer Experience with a proven track record of surpassing ambitious business objectives. Specializing in driving operational excellence, leading high-performing teams, and fostering best-in-class customer experiences. With over 14 years of experience scaling digital platforms across diverse industries, I possess a customer-first mindset and a deep passion for business innovation, change management, and delivering results within complex cross-functional organizations-Specialties include: Customer Operations Customer Success Customer Experience Operational Excellence Go-To-Market Strategies P&L Management Business Development Data-Driven Decision Making Process Improvement Risk Management and Compliance Team Leadership and Development Cross-Functional Collaboration Customer Journey Optimization Financial Oversight Customer Feedback and Continuous Improvement Digital Marketplaces Growth Business Model Innovation Leadership Change Management Negotiations Project Management Data Analytics Financial Modeling Product Innovation Product Marketing Management Professional Services Transportation & Logistics ProTech Real Estate Ecommerce
Experience
Strategic Advisor
Jan 2023 — Present
MDisrupt is the premier knowledge marketplace that enables health tech companies accelerate commercial, regulatory or clinical success.
Education
Howard University
Bachelor of Science (BS), Chemical Engineering
Duke University - The Fuqua School of Business
Master of Business Administration (MBA), Strategy and Entrepreneurship
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