Oscar Palacios
Founder @Lezardtech
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WORK HISTORY
Founder @Lezardtech
Define and lead LezardTech’s IT strategy, focusing on infrastructure management, cybersecurity, and cloud operations for enterprise and SME environments-Oversee the implementation of ITIL-based service management, ensuring efficiency, reliability, and compliance across all technical operations-Manage network security architectures with Fortinet, Cisco, and Mikrotik firewalls, and lead cloud deployments leveraging Proxmox VE, Ceph, and virtualization technologies-Direct IT projects from design to implementation, aligning infrastructure performance with business continuity and SLA objectives-Promote a culture of security, resilience, and continuous improvement, empowering teams to deliver robust, high-availability solutions.
EDUCATION
Universidad de Cundinamarca
Electronic Engineer
Universidad Internacional Iberoamericana (UNINI PR)
Master in Design, Operation and Project Management
Universidad Europea del Atlántico
Master in Design, Operation and Project Management
ABOUT OSCAR PALACIOS
IT professional with strong experience in technical support, network operations and cloud infrastructure, working in client-facing and high-availability environments.Proven background in incident management, troubleshooting, service continuity and documentation, supporting international clients under SLA constraints.Experienced in diagnosing infrastructure, network and performance issues, and in providing clear, structured and effective technical assistance through remote support and collaboration with engineering teams.Recognized for a calm and methodical approach, strong communication skills and the ability to explain technical concepts in a simple and accessible way.Trilingual (French, English, Spanish), currently seeking a stable technical role where I can contribute long-term while continuing to grow professionally in Québec.
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