Oscar Léon
MBA- Business Administration with Emphasis in Marketing || Patient Engagement Specialist at Elite Clinical Network
- Role
- Patient Engagement Specialist at Elite Clinical Network
- Location
- Los Angeles, CA, US
- LinkedIn followers
- 500 followers
About Oscar Léon
San Francisco State University Graduate 2018.• Brandman/UMass Global Graduate 2022.• Recipient of The Gonzalez Reynoso Foundation Scholarship.I am a creator at heart as I have always loved drawing and making music. I want to make an impact on people\'s lives in a positive way. I have years of experience in customer service when it comes to the Food and Beverage Industry where I developed many of my skills. I have always been a team player but will rise to a leader when one is needed. Excited to start a career where I will fulfill my full potential.
Experience
Patient Engagement Specialist
Dec 2025 — Present
Conduct a high volume of outbound calls, answer inbound calls, texts, and emails to potential participants generated from sites databases, digital advertising, referrals, and community outreach.Schedule goal number of screening visits per day.Use standardized scripts, prescreening questions, workflows and procedures within CTMS RealTime to conduct data entry to see if people qualify for trials.Accurately document all patient interactions, medical information, outcomes, and next steps in CTMS Realtime.Schedule candidates for their initial in-office screening visit once deemed pre-qualified after conducting provided telephone screening script.Route qualified patients to site staff for further screening or enrollment as appropriate.Provide timely follow-up with patients to confirm appointments, reschedule as needed, and minimize no-shows.Relay pertinent information to patients for the preparation of their appointment (if they will need to be fasting, items to bring, potential length of visit, etc.)Collaborate with site staff to ensure smooth handoff of prescreened patients.Maintain compliance with HIPAA, GCP, and site-specific privacy/security requirements.Meet or exceed daily/weekly call, prescreen, and scheduling targets.Support recruitment campaigns by providing feedback on patient concerns, common questions, and campaign effectiveness.Serve as a patient advocate, ensuring communications are professional, compassionate, and patient-centered.
Education
University of Massachusetts Global
Master of Business Administration - MBA, Business, Management, Marketing, and Related Support Services
2020 — 2022
William Workman High School
High School Diploma, General Studies
2004 — 2008
San Francisco State University
Bachelor of Arts (B.A.), Communication and Media Studies
2015 — 2018
Brandman University
Master of Business Administration - MBA, Business, Management, Marketing, and Related Support Services
2020 — 2022
Citrus College
Associate of Arts (A.A.), Communication and Media Studies
2008 — 2015
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