Oscar F Martinez

@Kaiser Permanente

Los Angeles, CA, US

I lead the daily coordination and support of a diverse team of volunteers who play a vital role in enhancing patient care and the overall hospital experience. I oversee recruitment, training, onboarding, and scheduling to ensure seamless integration of volunteers across clinical and non-clinical departments. By partnering with healthcare staff and administrators, I align volunteer efforts with organizational goals, ensuring that every contribution supports compassionate, patient-centered care.In this role, I also focus on program effectiveness and operational excellence by monitoring performance, tracking participation metrics, and driving process improvements. I foster a culture of recognition, inclusivity, and engagement that strengthens community partnerships while elevating the patient and visitor experience. Through my leadership, Volunteer Services continues to add measurable value to both the organization and the communities Kaiser Permanente serves.

Los Angeles Trade Technical College

Associate of Science (A.S.) in Humanities, Humanistic Studies

University of La Verne

Certifications and License, Project Management with SHRM Certificate in Human Resource

California State University-Dominguez Hills

Master's degree, Public Administration - MPA

California State University-Dominguez Hills

Bachelor of Science in Healthcare Management, Hospitality Administration/Management