Oscar Andrade
Product & Program Management | Strategy & Data-Driven Execution | STEM MBA | PMP | PSM I | 10+ Years Global Experience
- Role
- Business Analysis Manager at Capital One
- Location
- Charlotte, NC, US
- LinkedIn followers
- 500 followers
About Oscar Andrade
I am a senior product and program leader with 10+ years of global experience guiding…
Experience
Business Analysis Manager
Aug 2023 — Present · McLean, VA, US
Drive customer service strategy and data-driven innovation within the US Card division, enhancing contact center operations and elevating customer/associate experiencesLead strategic initiatives focused on operational efficiency; developed and implemented data-driven solutions projected to deliver significant OpEx savingsEnhance strategic resource allocation by designing and launching objective prioritization frameworks, guiding data-driven spending decisions aligned with business prioritiesOptimize core business processes impacting financial performance and compliance, improving cost-efficiency and operational resilience through targeted interventionsPartner cross-functionally with senior leaders (Product, Tech, Ops, Compliance, Legal, Risk, HR) to translate strategic needs into effective solutions and ensure successful executionLead requirements gathering, data validation, stakeholder alignment, and solution design for complex projects, ensuring regulatory compliance and business goal achievement.
Education
Emory University - Goizueta Business School
Master of Business Administration - MBA
Universidad Tecnica Federico Santa Maria
Bachelor of Business Administration - BBA, Business Administration and Management, General
University of La Verne
Coaching and Leading the Human Organization, Organizational Leadership
Universidad Tecnica Federico Santa Maria
Bachelor of Science - BS, Industrial Engineering (IE)
Skills
- Matlab
- Administración Y Dirección De Empresas
- Microsoft Project
- Microsoft Access
- Gestión De Proyectos
- Data Mining
- Liderazgo De Equipos
- Project Management
- English
- Loss Prevention Strategies
- Spanish
- Negociación
- Business Planning
- Español
- Data Analysis
- Microsoft Word
- Mining
- Team Leadership
- Key Performance Indicators
- Business Strategy
- Engineering
- Análisis
- Inteligencia Empresarial
- Inglés
- Microsoft Powerpoint
- Retail
- Teamwork
- Loss Prevention
- Oficina De Gestión De Proyectos
- Microsoft Office
- Capacidad De Análisis
- Negotiation
- Planificación Estratégica
- Project Engineering
- Change Management
- Balanced Scorecard
- Microsoft Outlook
- Pmo
- Pmp
- Leadership
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