Oscar P.
IT System Engineer | Cybersecurity
- Role
- System Engineer at Gazelle Intense Solutions
- Location
- New York, NY, US
- LinkedIn followers
- 500 followers
About Oscar P.
I’m an avid problem-solver with a passion for technology and helping others. With a background in IT Support, I’ve developed strong skills in troubleshooting, communication, and delivering excellent customer service — all of which are essential in IT support.I thrive in fast-paced environments where I can break down complex issues into simple, actionable solutions. Whether it’s guiding someone through a technical challenge or ensuring systems run smoothly, I’m always ready to dive in and make things better.Now, I’m excited to apply my experience and transferable skills to entry-level IT support roles, where I can continue to learn and grow while making a meaningful impact on teams and users alike.Let’s connect! I’d love to exchange ideas and explore new opportunities!
Experience
System Engineer
Feb 2025 — Present · NJ, US
Responsible for staging and configuring hardware and network infrastructure for high-end retail environments, ensuring all systems met client specifications.• Collaborated directly with clients to plan, stage, and deploy comprehensive IT infrastructure solutions, including servers, networking equipment, and POS systems.• Performed on-site installation and integration of network and communication hardware such as routers, switches, and VoIP systems.• Supervised and coordinated field technicians during on-site installations and troubleshooting, ensuring timely resolution of network and hardware issues.• Developed tailored configuration plans for each client location, aligning equipment setups with operational requirements and technical standards.• Provided remote technical support, executed scheduled patching, and managed helpdesk ticketing systems to maintain optimal system performance.
Education
Western Governors University
Bachelor of Science, Cybersecurity and Information Assurance
In-Tech Academy (Ms/Hs 368)
High School Diploma
2010 — 2014
John Jay College (CUNY)
Bachelor of Arts, English, Minor in Law
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