Oscar Galvan

Computer System Analyst @Ciusss De L\'ouest-De-L\'île-De-Montréal

Montreal, QC, CA
MOBILE NUMBERS
+91 *********19

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WORK HISTORY

May 2016 — Present

Computer System Analyst @Ciusss De L\'ouest-De-L\'île-De-Montréal

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CA

Responsible for the set-up, implementation and maintenance of IT infrastructure components, and for the operational and technical support for investigations.I must find solutions and deploy the necessary equipment and circuits to provide customer support (computers, fiber, servers, software, etc) with the end goal of advancing investigations.I evaluate the performance of existing systems. Plan and direct upgrades and improvements. Troubleshoot and resolve issues.Analyse and synthesize to identify problem patterns, perform research and make recommendations to improve the reliability and maintainability of systems.Liaise with peers and supliers to resolve escalated technical issues.Participate as a technical advisor/consultant on divisional projects and strategic planning. Provide training to colleagues.Maintain technical knowledge and stay current on work related emerging technologies and best practices.Recommend improvements to procedures and guidelines related to systems and support services.

EDUCATION

1998 — 2002

Universidad Nacional Autónoma de México

Bachelor Degree, Computer Science

2017 — 2019

McGill University

Student, Project Management

SKILLS

Citrix XenappCluster ManagementOctopusVmware InfrastructureMicrosoft ExchangeVoipZenworksIbm SanClientele, Lotus Notes, Windows Server 2012, VmwareHp SwitchVirtual Private Network (Vpn)Blades ServerSystem Center Configuration ManagerLotus NotesFirewallsNovellCisco Video Conference EquipmentClienteleFortinetStorage Area Network (San)SharepointExchange 2010/2007/2003Ibm StorageSccmBlackberry Enterprise ServerVmwareActive DirectorySystem Center Configuration Manager (Sccm)Windows Server 2016Windows ServerVoice Over Ip (Voip)Emc San Administration

ABOUT OSCAR GALVAN

Responsible for the set-up, implementation and maintenance of IT infrastructure…

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