Oscar Dasilva Castro
Senior Supplier Relationship Manager Supplier Engagement @Avetta
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WORK HISTORY
Senior Supplier Relationship Manager Supplier Engagement @Avetta
UT, US
Managed a portfolio of high-value suppliers, achieving strong retention through full lifecycle engagement (onboarding, adoption, renewal, reactivation) and data-driven outreach in Salesforce and ChurnZero.• Negotiated renewals, recovered at-risk accounts, and executed cross-sell strategies that expanded revenue opportunities while resolving escalations with urgency and empathy.• Partnered cross-functionally to streamline onboarding, billing, and product adoption, delivering insights that drove process improvements and enhanced supplier satisfaction.
EDUCATION
Utah Valley University
Bachelor of Business Administration (BBA)
SKILLS
ABOUT OSCAR DASILVA CASTRO
Senior Supplier Relationship Manager at Avetta | Customer Success & Supplier Engagement | Empowering Suppliers, Driving Growth
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