Oroghene O.
Client Support Specialist @Metronet
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WORK HISTORY
Client Support Specialist @Metronet
Coordinated the company merger, communicating pricing, speed, and service changes to stakeholders and clients while tracking lifecycle stages, milestones, and required process steps to ensure a seamless transition. Managed process tracking & governance oversight by maintaining accurate application status, dependencies, and outcomes across merged portfolios, preparing governance materials and delivering status dashboards to improve visibility and decision-making. Facilitated assessment support and cross-functional handoffs by validating application data, identifying gaps and overlaps, and driving timely follow-ups with application owners and downstream teams to reduce confusion and strengthen operational alignment.
EDUCATION
Corona Secondary School
High School Diploma
John Ruskin College
Associate's degree
Georgia State University
Bachelor of Business Administration, COMPUTER AND INFORMATION SCIENCES AND SUPPORT SERVICES
ABOUT OROGHENE O.
Skilled in managing the full project lifecycle, from planning and execution to delivery, with a strong focus on risk management, process optimization, and continuous improvement.Proficient in building strong client relationships and delivering solutions that align with business goals, ensuring customer success. Adept at identifying and resolving challenges, maintaining effective communication, and delivering impactful results that exceed stakeholder expectations.
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