Orlando Paez
Revenue Management Technology Integration Coordinator @HYATT Hotels
Signup · Get unlimited contacts
WORK HISTORY
Revenue Management Technology Integration Coordinator @HYATT Hotels
San Diego, CA, US
Support Hyatt’s global revenue and reservation systems through implementation, configuration, and migration projects. My responsibilities include RMS/CRS setup, user provisioning, and guiding hotels through system transitions. I collaborate closely with Global RM Operations, leveraging expertise in IDeaS G3 and SynXis CRS to ensure seamless integration and process improvement, while upholding Hyatt’s core values.
EDUCATION
UC Irvine
Certificate, Global Operations Management
Universidad del Atlántico
Bachelor of Science (B.S.), Industrial Engineering
UC Irvine
Certificate, International Hospitality Management
Universidad del Atlántico
Certificate, Internal audits of ISO 9000:2000 Quality Systems
Universidad del Atlántico
Certificate, ISO 9000:2000 Quality Management
National University
M.B.A., Business Administration and Management, General
UC Irvine
Certificate, Business Administration and Management, General
SKILLS
ABOUT ORLANDO PAEZ
I am best characterized as a corporate strategist with a solid record of success in operational, revenue management, customer success, implementation management, and project management. Having spent the majority of my time in the hospitality sector, whether working directly in daily hotel operations or managing IT implementations for the industry, I offer a unique talent stack for companies delivering Software as a Service (SaaS).Customer Retention is the key to a successful SaaS strategy. Not only do we want customers to adopt our platform/applications, but we need clients to become advocates for our brand. An unparalleled customer experience is paramount. My time in the hospitality sphere means I set a high standard for going above and beyond—it is not enough to meet customer needs, but we should anticipate what is needed ahead of time with seamless service delivery.Likewise, I have a passion for software solutions and applying my industrial engineering background to constantly discovering how we can deliver better quality more efficiently. I am well-versed in leveraging performance data and analytics to maximize revenue and improve decision making while I’ve led 200+ system implementations, including a simultaneous system migration across 50+ hotels.What’s more, throughout my career, I have been preparing myself for a prominent global role. Fluent in English, Spanish, and Portuguese, with extensive experience living and working in South America, I am enthusiastic about the incentives to invest in the region and the prospect of high returns on investments. I would love to join a company that can benefit from my local knowledge and talent for building long-lasting relationships to tap into this exciting market—whether through physical expansion, new sales opportunities, or vendor/supplier partnerships.
This profile is compiled from publicly available professional sources. Unifers is not affiliated with or endorsed by LinkedIn. Request removal of this profile.