Orlando Junior
Workplace Coordinator @Zoom
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WORK HISTORY
Workplace Coordinator @Zoom
London, GB
Greet and assist visitors, employees, and vendors in a friendly and professional manner.Ensure the workplace is tidy, stocked, and well-organized at all times.Manage office supplies, kitchen stock, and mail handling.Support onboarding/offboarding processes in coordination with IT, HR, and Security teams.Liaise with building management and service providers for maintenance, cleaning, and repairs.Coordinate health & safety procedures including first aid kits, fire safety, and workstation assessments.Support vendor relationships and ensure service standards are met.Assist in planning and executing team events, wellness initiatives, and cultural programs.Conduct regular walk-throughs to identify improvements to the workplace environment.Collect and respond to employee feedback to continuously enhance the office experience.Maintain accurate records for office access, deliveries, maintenance logs, and compliance.Use internal tools and systems to track budgets, orders, and incident reports.
EDUCATION
Universidade do Porto
Master's Degree, Communication and Media Studies
Centro Universitário Braz Cubas
Bachelor's degree, Journalism
ABOUT ORLANDO JUNIOR
As an accomplished Guest Services and Workplace Coordinator with a strong background in customer service, administration, and team leadership, I bring a wealth of expertise to dynamic, fast-paced environments. Recognized for my meticulous attention to detail and commitment to delivering exceptional results, I thrive in diverse industries where operational efficiency and premium guest experiences are key.Currently, I serve as Workplace Coordinator at Zoom, where I support day-to-day office operations, ensuring a smooth, welcoming, and safe environment for all employees and visitors. My role involves coordinating workplace services, managing vendors, supporting events, and collaborating across departments to drive employee engagement and operational excellence.Previously, as Guest Services Manager at Portico, I led tailored guest experiences and oversaw facilities operations across multiple locations. I implemented innovative solutions and empowered high-performing teams, resulting in Certificate of Excellence awards for three consecutive years (2022, 2023, 2024) thanks to flawless audit scores.Beyond my core roles, I actively contribute to workplace wellbeing and safety as a First Aider, Fire Warden, Health & Safety Champion, and Employee Forum Representative. I hold a background in journalism and business communication, with strong written and verbal communication skills, budget management experience, and proficiency in tools like Microsoft Office and Adobe Photoshop.A native Portuguese speaker, fluent in English, and currently learning Italian, I embrace challenges and continuous growth. Let’s connect to explore how I can contribute to building exceptional workplace experiences and operational success.
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