Orla Magill

Enterprise Customer Success Manager @TryHackMe

London, GB

As an Enterprise Customer Success Manager at TryHackMe, I help global organizations scale their cybersecurity training and workforce readiness. I manage a portfolio of strategic accounts, driving adoption through onboarding, platform configuration, and tailored enablement.I partner with Security, IT, and L&D leaders to embed TryHackMe into training frameworks and SOC workflows, creating learning pathways aligned with role-specific skills and industry standards like MITRE ATT & CK and the NICE Framework.Through data-driven QBRs, I highlight skill progression, engagement, and ROI—ensuring training investments translate into measurable outcomes. Acting as a trusted advisor, I guide teams in unlocking advanced platform features including custom content, team management, and reporting.I also collaborate with Product and Engineering to share enterprise insights that shape roadmap development, while identifying expansion opportunities that align business needs with platform capabilities.

Shantou University

Chinese Language and Literature

McGill University

Bachelor's degree, International Development and East Asian Studies

Trinity College Dublin

MSc, International Management