Oris A.
Esn Business Ba Specialist @BT Group
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WORK HISTORY
Esn Business Ba Specialist @BT Group
Identified inconsistencies and issues in structure and process needed to trace deliverables across contract, delivery vehicle, requirements, delivery pipelines and CRs.2. Refined and specified user requirements for digital solutions needed to manage contract, requirements, delivery operations and sensitive Home Office documents etc.3. Eliminated 7 years historical problems with the re-design of a traceability matrix in evidencing and reporting obligations.4. Maintained monthly SLA in reporting contractual obligations to the Home Office. Saved 7 figures in delivery and support cost for a digital solution by presenting facts and data showing hidden complexities and redundancies, highlighting a solution that leveraged existing processes with cost effective re-design and digitization.
EDUCATION
Learning Tree International (UK)
Certification & Training, Business Analysis & Project Management
University of East London
B.Sc Business Information Systems, Business information systems
Harvard Kennedy School
Innovations for Economic Development
ABOUT ORIS A.
Senior Business Analyst driving enterprise-scale transformation across finance, telecommunications, and the public sector. Expert in process re-engineering, CRM, complex digital solutions and integration, with AI-enabled automation, transforming regulatory and operational requirements into scalable, compliant, and cost-effective solutions that align technology delivery with strategic business goals. Recognised for leading cross-functional teams, facilitating prioritised strategic discussions, uncovering hidden inefficiencies, and realigning fragmented delivery pipelines to accelerate measurable business impact. Key initiatives including virtual wallets/cards, D365 CRM integration, enterprise SOC automation (Splunk alerts), and the UK Emergency Services Network (ESN) that have realised improved operational resilience, strengthened security posture, enhanced customer loyalty, and seven-figure cost savings over 5 years.
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