Ori Monsanto
UX Designer / Customers Service Specialist
- Role
- Patient Care Coordinator at Spear Physical Therapy
- Location
- Brooklyn, NY, US
- LinkedIn followers
- 500 followers
About Ori Monsanto
I am a compassionate customer service professional and Division Coordinator at the…
Experience
Patient Care Coordinator
Jun 2025 — Present · New York, NY, US
Coordinate patient care for multiple clinic locations, ensuring seamless scheduling, insurance verification, and service delivery. Improve patient satisfaction scores by streamlining CRM workflows and reducing scheduling errors. Serve as liaison between clinical, billing, and administrative teams to resolve issues quickly and maintain compliance. Leverage data tracking tools to monitor patient flow and identify process gaps.
Education
Monroe University
Bachelor of Business Administration (BBA), Human Resources Management and Services
2012 — 2013
Monroe University
Associate's degree, Business Administration, Management and Operations
2010 — 2012
Skills
- Customer Service
- Training
- Organizational Development
- Cold Calling
- Inventory Management
- Coaching
- Public Speaking
- Employee Relations
- Event Planning
- Interviews
- Leadership Development
- Microsoft Outlook
- Leadership
- Social Networking
- Loss Prevention
- Recruiting
- Interviewing
- Outlook
- Social Media
- Microsoft Office
- Sales
- Resume Writing
- Retail
- Team Building
- Human Resources
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