Oriana Downes
Vice President Market Manager II at Valley Bank
- Role
- Market Manager Ii at Valley Bank
- Location
- White Plains, NY, US
- LinkedIn followers
- 500 followers
About Oriana Downes
Dedicated banking professional with over 16 years of diverse experience in retail…
Experience
Market Manager Ii
Jun 2023 — Present
Customer service focused, producing branch manager of two locations. Accountable for growth and profitability of branches.Self driven with positive outlook, demonstrates confidence, tact, patience and diplomacy while dealing with customers, staff and partners.Manage team to success and responsible for staffing, interviewing, hiring, performance evaluations, disciplinary action, coaching and developing.Enhance client relationships, managing staff and operational functions of the branch to meet the financial needs of the banks customers and goals.Manage escalation of the customer service problems and requests.Listen to and fully understands the internal and external customers needsResponsible for financial and operational performance of branches
Education
University of Phoenix
Associate of Arts (A.A.)
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