Orhan Gurler
Service Delivery Manager @Sky Handling Partner
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WORK HISTORY
Service Delivery Manager @Sky Handling Partner
IE
Oversight of daily baggage tracing operations and service performance • Driving process improvements to minimize lost baggage incidents • Ensuring compliance with international aviation and customer service standards • Building strong collaboration with airlines, ground handlers, and service providers • Focused on customer satisfaction, efficiency, and service quality
EDUCATION
ELI Schools
Advance Level
Yaşar Üniversitesi (Yaşar University)
Bachelor's degree, International Trade and Finance
Izmir University of Economics
Associate's degree, Foreign Trade
ABOUT ORHAN GURLER
Aviation professional with hands-on experience in baggage tracing, customer service, and airside operations. Started as an Aircraft Cleaning Operative, now working as Service Delivery Manager at Dublin Airport.Fluent in Turkish, English, and Beginner Spanish. Passionate about solving problems, supporting passengers, and growing into leadership roles in ground operations.
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