Orene Dias
Administrative Assistant @Wdm Chartered Professional Accountants
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WORK HISTORY
Administrative Assistant @Wdm Chartered Professional Accountants
Vancouver, BC, CA
At WDM, a chartered accounting firm, I currently hold the position of Administrative Assistant. My role involves managing communication with our clients, which includes promptly responding to inquiries and ensuring a smooth flow of information. I regularly update client registrations to maintain an accurate and efficient client database. My administrative duties are diverse and include answering phone calls, managing correspondence, organizing files, and managing documents, all of which contribute to boosting our team\'s productivity. I take pride in maintaining excellent client relationships through professional interactions and timely responses. I work with a team of six accountants and a bookkeeper, providing the necessary support for all office administrative tasks.
EDUCATION
Arbustus College Canada
Business Management
Candido Mendes-Atlantica Educational University
Postgraduate
BCIT School of Business
Diploma
Universidade Veiga de Almeida
Graduate
British Columbia Institute of Technology
Certificate Humans Resources Managment
ABOUT ORENE DIAS
As a dedicated professional in Administration and Hospitality with over 10+ years of hands-on experience, my focus is on clear client communication, effective team collaboration, practical problem-solving, and strict compliance adherence. My passion lies in fostering a seamless flow of information and maintaining an accurate database, which has been instrumental in enhancing organizational productivity. I\'ve had the opportunity to work with diverse teams in various environments, always promoting effective collaboration and communication while maintaining high standards of service and client confidentiality. I take pride in my strong organizational skills, which have been pivotal in scheduling, record-keeping, and coordinating with various stakeholders. With strong critical thinking skills as a problem-solver, I\'ve tackled issues to ensure smooth operations. I\'m also comfortable with technology and have helped others improve their digital skills. I\'m dedicated to following protocols and meeting standards to ensure compliance.In the hospitality sector, I\'ve thrived in creating memorable experiences for guests, from setting up event locations to serving guests and ensuring a positive event experience. My adherence to safety and quality regulations has been paramount in contributing to a safe and enjoyable environment for guests. As I continue to grow and progress in my career, I’m committed to applying my knowledge and expertise to help organizations achieve streamlined operations, enhanced productivity, and superior service quality.
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