Oren
Director of Software Engineering @ TeleTracking
- Role
- Director of Software Engineering at TeleTracking
- Location
- Pittsburgh, PA, US
- LinkedIn followers
- 500 followers
About Oren
I lead a high-impact engineering organization of over 40 members, including full-time employees and offshore teams, where I treat our internal platforms equally with our outward-facing applications, viewing them as evolving products. My leadership playbook is based on Amazon’s \"Working Backwards\" framework: I make sure every technical initiative starts with a validated customer need—whether that customer is an end-user or an internal developer—bridging the gap between deep architecture and corporate growth.By aligning technical execution with corporate strategy using a disciplined OKR (Objectives and Key Results) approach, I focus on four main product-led pillars:* Revenue & Growth (Product Velocity): Accelerating time-to-market by \"working backwards\" from contracted milestones to solve validated market pain points.* Customer Retention (Product Trust): Maintaining 99.9% SLAs as a core product feature; if the platform isn\'t resilient, the product is incomplete.* Operational Efficiency (Product Margin): Optimizing the \"unit cost\" of technology by treating platform engineering as a driver of value to improve gross margins as we scale.* Innovation (Stability to Value): Leading modern observability efforts (Grafana Labs) to reduce inward and outward disruption since stability and innovation rise and fall together.
Experience
Director of Software Engineering
Jun 2021 — Present · Pittsburgh, PA, US
Transform system reliability and predictable feature delivery into a competitive advantage, ensuring the company’s operational platform maintains high stability at every launch.Observability & Cost Control: Built an enterprise observability framework on Grafana Cloud, reducing \"noise\" and cutting unused telemetry costs by implementing adaptive telemetry.Scalability: Designed a Platform organization that abstracts complex infrastructure for developers, allowing feature teams to focus 100% on business logic and domain-specific innovation.Strategic Alignment: Collaborated with the CTO and the Commercial team to align engineering roadmaps with high-priority sales operations.Reliability: Maintained critical Uptime SLAs for the healthcare operations platform where system availability directly impacts patient care delivery
Education
University of Pittsburgh School of Computing and Information
Bachelor of Science - BS, Computer and Information Sciences, General
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