Patrick Oreilly
Resource Planning & Analytics Manager @Financial Conduct Authority
Stevenage, GB
EMAILS
MOBILE NUMBERS
+91 *********19
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WORK HISTORY
Apr 2017 — Present
Resource Planning & Analytics Manager @Financial Conduct Authority
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London, GB
EDUCATION
2000 — 2001
University of Hull
Post Graduate diploma
1997 — 2000
University of Hull
BSc
SKILLS
TelecommunicationsCoachingData AnalysisCustomer RelationsTeam LeadershipCustomer SatisfactionContact Center OperationsChange ManagementBusiness StrategyOutsourcingMisStakeholder ManagementReal Time MonitoringData ManipulationCall CentersContact CentersOffshore DrillingBusiness IntelligenceBusiness Change ManagementBusiness PlanningIvrAccount ManagementCustomer ServiceOffshoreCustomer ExperienceManagementAnalysisLeadershipCall CenterCustomer Relationship Management (Crm)Performance ManagementBusiness Process ImprovementCrmStrategyOffshoring
ABOUT PATRICK OREILLY
A highly regarded WFM, productivity and analytics leader who thrives on working in a…
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