Oran Redmond
Service Manager Change and Digital Transformation @West Suffolk Council
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WORK HISTORY
Service Manager Change and Digital Transformation @West Suffolk Council
Bury St Edmunds, GB
Managing the implementation of the council’s Continuous Service Improvement ProgrammeResponsible for the design, development and evolution of the council’s digital servicesSupporting the development and delivery of key strategies including approach to customer access and the Digital FrameworkManaging the corporate Freedom of Information Act and Data Protection enquiry process.Developing relationships and partnership working with other private, public, voluntary and community sector bodies on joint projects of mutual interest and benefit,
EDUCATION
Hanken School of Economics
Hanken School of Economics Leadership Program
BCS, The Chartered Institute for IT
Managing Successful Programmes, Programme Managment
Kingston University
BSc (Hons), Chemistry
NSW Vocational Education & Training Accreditation Board
Diploma of Project Managment, Project Management
Maynooth University
BSc, Science (Chemistry, Mathematics, Physics)
University of Exeter
MSc, Systems Thinking Practitioner
The City and Guilds of London Institute
ILM Level 3 Award in Mentoring
SKILLS
ABOUT ORAN REDMOND
Highly adaptable to evolving organisational needs, committed to establishing a culture of continuous improvement, innovation, and sustainability for long-term organisational growth. Keeping my shoulder to the wheel, my nose to the grindstone and my ear to the ground I welcome networking opportunities. • Proven track record of successful change management• Exponent of people-centric change approaches• Enthusiastic customer advocate, supporting business growth through solid relationships.• 25 years’ senior level experience within multinational organisations. • Delivered significant results within technical, sales and operations functions.• Strong leadership skills. • Excellent programme and project management skills.
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