Prateek Varshney

About Prateek Varshney

Senior Operations Executive with 4+ years of experience driving backend operations, workflow optimization, and cross-functional execution within the EdTech ecosystem. I specialize in building scalable systems, implementing SOPs, and enabling data-informed decision-making for high-volume academic and professional programs.I have successfully managed 18+ concurrent batches, resolved learner and mentor queries, trained 1,500+ learners, and designed performance-tracking dashboards that improved operational visibility and reduced manual effort. My work focuses on simplifying complex processes, accelerating TAT compliance, and fostering alignment across product, academics, and support teams.Core Expertise Workflow Optimization & Process Mapping SOP Development & Implementation Cross-Functional Coordination Data Analysis & Decision-Making High-Volume Query Resolution Performance Monitoring & Continuous Improvement Training, Quality Auditing & Stakeholder Management Dashboarding (Sheets/Excel) & Reporting AutomationTechnical SkillsGoogle Suite · MS Office · Advanced Excel/Sheets (Lookups, Index/Match, Nested IFs, Pivot Tables, Conditional Formatting) · Zoho Recruit · Meritto (NPF) · LMS (Edmingle) · CalendlyKey Highlights Built and deployed a radar-graph dashboard for mock interview assessments Trained 20+ mentors, ensuring consistency in delivery and evaluation Conducted resume and readiness workshops for 1,500+ learners Streamlined scheduling, logistics, and inter-departmental workflows for seamless program executionAchievements Awarded “DT Champ”, “Lone Wolf”, and “Emerging Star of the Year” for ownership, execution excellence, and operational impact.Let’s connect if you\'re building scalable operational systems and looking for someone who brings clarity, efficiency, and structure to complex processes.

Experience

1. Senior Operations Executive

   SODE

   Jul 2025 — Present · Noida, IN

   Lead the operations team overseeing student enrollment, documentation, and coordination between university and internal support to ensure seamless admissions and exam processes.2. Direct the team responsible for tracking and reconciling diverse student payments from multiple channels, meticulously documenting transactions, liaising with universities for fund allocation, and managing wallet balances to facilitate timely enrollment completion.3. Oversee and reconcile operational data across multiple university batches, ensuring precise EPR postings and portal entries to maintain seamless internal processes and data integrity.4. Compile and organize essential metrics to produce daily and weekly operational reports, providing leadership with accurate information to drive informed business decisions.5. Support sales and operations teams by providing actionable data insights, helping to trigger effective follow-ups, and driving collection initiatives.6. Honored as Emerging Star of the Year for driving financial accuracy, stabilizing admissions operations, and leading a high-impact team.

Education

• Galgotias University

  Bachelor of Business Administration - BBA, Finance, General

  2015 — 2018

• Galgotias University

  Master of Business Administration - MBA, Finance, Business Analytics

  2018 — 2020