Peter A. Boothe
Call Center Manager - Fraser North & Fraser South @Fraser Health Authority
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WORK HISTORY
Call Center Manager - Fraser North & Fraser South @Fraser Health Authority
Surrey, BC, CA
EDUCATION
University of Technology
Masters, Business Administration (MBA), General Management
Management Institute for National Development
Associate Degree, Management Studies
ABOUT PETER A. BOOTHE
My Passion: Implementing Strategic and Operational Initiatives & Projects | Developing and Supporting Effective Teams | Facilitating Change & Delivering Service Excellence | Strengthening Organizational Competencies | Streamlining Operations • Motivational project leader focused on integrating systems that strengthen institutional capacity and promote synergistic stakeholder engagement. • Expert at identifying the root cause of operational and performance issues and formulating clear actionable steps to address them. • Collaborative problem solver who drives change and integrates strategic objectives through cross team consultation and strong working relationships. • Engaging trainer, mentor, coach, and change management practitioner who is committed to learning and development - sharing knowledge, developing capabilities, and advancing team performance. I LOVE helping people grow, and creating an environment where they feel safe and included! Key skills & knowledge include- Client Success/Stakeholder Relationship Management & Support - Team Support, Leadership & Development - Business Systems Improvement; Digital Transformation - Performance Management - Strategic Planning & Risk Management - Talent Acquisition, Onboarding, Development, & Retention - Program, Project, & Change Management - Training Program Development & Delivery - Public Speaking
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