Opeyemi Olasupo
Power Platform Developer @Tanex Tech
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WORK HISTORY
Power Platform Developer @Tanex Tech
London, GB
Developed custom applications using Power Apps platform, integrating data sources like Dataverse and SharePoint.• Designed and deployed case management workflows and custom C# plug-ins to automate case routing and SLA-based escalations.• Configured knowledge base and customer self-service portals, reducing support case volume and improving first-contact resolution.• Applied knowledge of Microsoft licensing agreements to ensure Power Apps deployments aligned with licensing best practice• Created advanced Power Automate workflows to streamline service requests, reducing manual intervention by 30%.
EDUCATION
Sheffield Hallam University
MSc., Data Analytics with Banking and Finance
Babcock University, Ilishan-Remo, Nigeria
Bachelor of Science - BS, Economics
ABOUT OPEYEMI OLASUPO
With over 9 years of experience as a customer relationship manager, my core competence…
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