Ope O.

Customer Officer @The Hershey Company

TX, US

Data Analysis:Obtain and analyze relevant store, product and market data and leverage trends and analytics to build the businessEffectively solve problems by analyzing information, utilizing consumer trends and customer insights to guide decision making and influence others to act.••Consultative Business partnership Customer Relationship Development and Management:Build and maintain consultative business relationships with customer Key Decision Makers (KDMs) at all levels.Partner and collaborate with KDM to develop and execute action plans to achieve objectives.••Project Management Growing and managing a over $5 Million dollar territory of twenty one (21) accounts by- Developing strong relationships with store management to create sustainability and growth- Taking action by mentoring teammates to grow the overall regionSpecial Recognitions Own It: TOP 2 in SAT region (102.2%) L4W vs PY at HEB’s Standard Bar growth Take action: One of the first TSLs to achieve + 100%(155.1%) to goal on 1H 2024 WM Surveys Take action: One of the first TSLs to achieve +100%(129% total) on D1 Q3 2024 WM Surveys Take action: One of the first TSLs to achieve 100% to goal on Q3 2024 Salty + Fulfill survey Take action: Top contributor to the SAT team on HWN 2024 ST at WM Decide and Act: The first TSL to deliver and exceed plan on Q1 2025 D1 + D82 (187%) at WM Survey while keeping the entire region on track to success Decide and Act: Achieved 124.6% sum %$ to goal on Salty Survey selling Dots March Madness WM Decide and Act: One of the first TSLs to achieve +100%(122.6%) total goal on Q2 2025 WM Surveys Push to Prioritize: Leading the charge for the SEC competition throughout Q2 2025