Opeyemi O.

Senior Technical System Analyst- Inex Engineering @RBC

Toronto, CA
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+91 *********19

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WORK HISTORY

May 2016 — Present

Senior Technical System Analyst- Inex Engineering @RBC

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Toronto, CA

Roles within the GTI Global Network Services -Global Voice Services and Voice Engineering, As part of a dynamic team involved in the realization of the next generation Global Network voice infrastructure according to defined road maps/strategies.• SIP Trunking - Architecture design, implementation and management of ACME/Oracle SBC, configuration, integrations to call control and ITSP SIP core. • Automation testing and scripting of Local Routing Table (LRT), route tables updating and management for SBC- DID route entries using Python, JavaScript, XML• Call control- Cisco CUCM, Architecture Design/expansion, implementations, upgrades, virtualizations (VMware vSphere and Microsoft Hyper-V), Dial plan, UCCX 10.6, UCCE, CUC, Cisco Jabber, VCS, CUPC,CUIC, Lync Server (Skype for Business), Microsoft SharePoint Server, Voice infrastructure evolution to SME.• Contact Centre Technologies- Aspect and Genesys, Architecture, integration (Legacy TDM/SIP-T, CTI with JTAPI) and testing, voice recording/reporting-Verint, IVR/ACD’s /NLU analysis and management.• VOIP/IPT and IP PBX Voice signaling, EOM SIP monitoring tools, Troubleshooting, debugging and analysis of call flows SIP/H.323/MGCP/PSTN- interworking and Gateways managements, CRM, BSS/OSS - SNMP consolidation and integration/Testing.• Oracle Linux/ UNIX OS, installation, Management, troubleshooting and maintenance, Platforms -Oracle session Monitor, Net- Net central Route Manager.• Documentations, RFC, Business requirement Design, MOP, Operation guides, Inter-operability Testing. Knowledge of Telecommunication Standards - references based on ITU, ISO, 3GPP.• Global Network Voice infrastructure Architecture management, integrations, configurations of routers, switches, Firewalls, gateways for LAN/WAN/MAN/VPN and Data Center management- BGP, MPLS, VLANs,QOS, Network management-(AccelOps, NetBrian).• Project management – working with Agile, Project office and Experience and certified with ITIL.

EDUCATION

2004 — 2009

Ladoke Akintola University of Technology

Bachelor’s Degree, Electrical and Electronics Engineering

1996 — 2002

Federal Government College Ogbomoso

High School, Physical Sciences

2015 — 2016

Concordia University

Master’s Degree, Electrical and Computer Engineering

ABOUT OPEYEMI O.

IT/Telecommunication professional with over 10 years of experience in Core and Packet Switching (PS) Technologies, Unified Communications- Data and Voice Network Architecture, Development and implementations. Wireless/ Broad band access technologies, Multimedia Convergence Solutions with a deep knowledge in CISCO IP Collaborations/ IP multimedia Subsystems (IMS), Expertise in jobs related to product technology in services such Network roll-out/implementations, customer support, managed service, network technology service, network integration, learning service, product introduction, and life cycle.• Track record for implementing, optimizing, and maintaining high-performance and high availability telecommunication network systems• Proven ability to lead and motivate teams to maximize levels of productivity• Excellent communicator, with experience working at client sites to facilitate project implementations,support, and training.• Exposed to diverse internal and external technical environments, recognized for ability to manage multiple tasks simultaneously• Creative, analytical thinker with demonstrated ability to troubleshoot problems, determine strategies to resolve issues, and consistently implement effective solutions

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Opeyemi O. — Senior Technical System Analyst- Inex Engineering at RBC in Toronto, CA | Unifers