Eric Oosenbrug
Data & Design Researcher - Government Digital Experience Division @Government Of British Columbia
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WORK HISTORY
Data & Design Researcher - Government Digital Experience Division @Government Of British Columbia
Victoria, BC, CA
Lead researcher and data analyst specializing in human-centered data design for government policy development. I transform citizen feedback into actionable insights by applying cognitive psychology principles to every stage of the data lifecycle—from engagement design through analysis to stakeholder communication.Key responsibilities:~ Design public engagement strategies that capture authentic citizen voices through psychologically-informed survey and research methods~ Lead statistical analysis and programming to transform complex public input into clear, actionable insights for policy makers~ Create data visualizations and dashboards that make government findings accessible to citizens, ministers, and policy teams~ Consult across government ministries on how to design surveys and analysis approaches that actually work for diverse audiences~ Manage complete data projects from initial research questions through final policy recommendations~ Author \"What We Heard\" reports that translate thousands of citizen responses into specific policy guidance for provincial decision-makers~ Supervise research teams and contractors while ensuring all deliverables meet both analytical rigor and communication clarity~ Apply innovative text analysis methods to find meaningful patterns in open-ended citizen feedback and qualitative dataMy work ensures that citizen voices meaningfully influence policy decisions through methodologically rigorous research that bridges analytical sophistication with psychological reality.
EDUCATION
California Institute of the Arts
UI / UX Design Specialization (Coursera Certification)
York University
Master’s Degree - MA, History & Theory of Psychology
York University
Doctor of Philosophy - PhD, Historical, Theoretical, and Critical Studies of Psychology
Coursera
Google Data Analytics Professional Certificate
Wilfrid Laurier University Professional Development
Program Evaluation Certificate
Coursera
IBM Generative AI for Business Intelligence (BI) Analysts Specialization Certificate
McGill University
Bachelor's of Arts & Science - BA&Sc, History and Philosophy of Science and Technology
ABOUT ERIC OOSENBRUG
I help organizations implement data-driven systems that actually work by understanding why they usually fail.As a government data analyst with a PhD in Psychology, I\'ve discovered that most data initiatives stumble not because of technical problems, but often because they ignore the complexities of human psychology. While others focus on building better dashboards, I focus on why people resist using them.What makes my approach unique?> Advanced training in psychology and critical analysis applied to practical data challenges> Full-cycle government data experience: survey design, analysis, visualization, and stakeholder communication> Expertise in making complex data accessible and actionable for diverse audiences> Focus on data literacy that accounts for cognitive patterns and organizational realitiesMy work: Leading public engagement data projects from research design through final reporting, ensuring citizen voices meaningfully influence policy through rigorous analysis and compelling data storytelling.I share insights about: The psychology behind why data initiatives fail at the human level, cognitive-friendly visualization design practices, and ways to bridge the gap between human nature and data-driven decision making.
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