Oorvaksh Naterwala

Tour Manager @MakeMyTrip

Mumbai, IN

Customer Service specialist having experience in the travel industry for almost 19 years. I have made outstanding contributions to my present employer, which have benefited the bottom line. My extensive background has provided me with hands – on practical experience in all facets of the travel industry that would effectively contribute to your organization’s goals and objectives.My reputation precedes me for listening to and analyzing employee’s ideas and thoughts on creating a safe and productive work environment. It is my inherent nature to make friends easily. This is also one of the reasons why I wish to involve myself in a professional work environment which involves public dealing and service. I am required to travel to various destinations for which the company sells holiday packages. To manage and ensure that the guests who visit the destination are taken care of in respect of their hotel bookings, meals, sightseeing and assist with anything that the client may request for. Handled groups of 50 passengers per tour for the series groups and Incentive groups in excess of 600 passengers and above per corporate. Hard work and dedication has made the organization entrust me with more clients to handle and subsequently made me one of the Tour Manager\'s in my company to have visited all the continents of the world.Objective is to be a team player and strive for the success of the organization through hard work, dedication and knowledge. To be the face of the company while delivering world class customer service in person.

Wilson College

Bachelor of Arts