Oohitha Konudula

Manager - Customer Experience at CommLab India - Rapid eLearning Solutions

Role: Manager - Customer Experience at Commlab India
Location: Hyderabad, TG, IN
LinkedIn followers: 500 followers

Customer/Client ServiceView LinkedIn profile

Experience

Manager - Customer Experience
Commlab India
Feb 2022 — Present · Hyderabad, IN
Being a part of Customer Experience Group, my roles and responsibilities entail- Serving as primary contact for customers- Timely response to customer inquiries- Fix the project scope- Prepare proposals & response to RFP\'s / RFQ\'s - Develop & maintain all essential vendor communication- Educate customer about eLearning services - Update stakeholders with new trends revolving in eLearning industry

Education

Lovely Professional University
Bsc Agriculture
2014 — 2018
Vaikunth Mehta National Institute of Cooperative Management
PGDM-ABM
2019 — 2021

Contact information

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Work email
•••••@commlabindia.com
Personal email
•••••@•••••.com
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Current company

Commlab India

E-Learning Providers · 257 employees · Founded 2000 · Secunderabad, Telangana, India

With a vision to be the Learning Agent for the New World, CommLab India delivers Custom Rapid eLearning Solutions for reliable learning delivery at enterprise scale. Established in we bring 25 years of enterprise learning experience to large, operationally complex organizations. By the numbers: 300+ delighted global customers learning hours delivered 140+ industry-best L&D professionals Client Satisfaction Index: 9.6 We help enterprises run learning operations at scale — across regions and languages — so learning keeps up with business demands without breaking under pressure. In large enterprises, learning often fails not because of strategy, but because operations cannot keep up. Demand accumulates. Delays increase. Vendors multiply. Costs rise. Traditional vendors solve projects. We solve for scale. Our Services: Custom Rapid eLearning design and development L&D staff augmentation We operate as your managed learning production and capacity partner, taking responsibility for the speed, consistency, and reliability of learning execution over time. Who We’re Built For: We partner with enterprises that: Have employees Operate globally — primarily in the U.S. and EU Are operationally complex and work through decentralized SBUs Run 2–3 major learning waves annually Deliver training tied to compliance, readiness, or operational risk Who We’re Not Designed For: To stay effective at scale, we are selective about where we engage. We don’t work with: Corporate HR-led training initiatives One-off transformation projects Pilot-only or experimental initiatives Small learner populations Ad-hoc training requests This clarity allows us to operate with speed and consistency – for the clients we are built to serve. So, Are You Ready? Do you have recurring, time-critical training initiatives tied to business results? If learning demand keeps coming – but execution keeps breaking – we should talk.

commlabindia.com

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Experience

Manager - Customer Experience

Education

Lovely Professional University

Vaikunth Mehta National Institute of Cooperative Management

Find verified contacts for anyone on LinkedIn