Onkar Gaitonde
Product & Program Manager | I enable technology led transformations through strategic leadership and intelligent automation | 25 years in Industry across Middle East & India
- Role
- Product & Program Manager Acesoft Labs (for Cisco Systems, Inc) at Cisco
- Location
- Mumbai, MH, IN
- LinkedIn followers
- 500 followers
About Onkar Gaitonde
Managing projects, people, conversations, and resources are all part of a puzzle that…
Experience
Product & Program Manager Acesoft Labs (for Cisco Systems, Inc)
Nov 2018 — Present · Mumbai, IN
Secured a $500K annual support contract (extended to 2028) by aligning service capabilities with client expectations and delivering consistent operational excellence. Reduced trouble ticket count by 90% and MTTR to under 15 minutes by deploying automation-led software modules to optimize network monitoring. Planned and executed cross-location deployment of automation modules, achieving 100% load balance and full disaster recovery with uninterrupted network visibility. Cut team size from 150 to 30 and reduced OPEX by over 50% through agile project delivery and strategic automation. Delivered 25+ enhancements in a major release milestone, directly contributing to client satisfaction and increased engagement.
Education
Board of Technical Examination Maharashtra State
Diploma
1994 — 1997
University of Mumbai
BE
1997 — 2000
St.Xavier's High School-Fort Mumbai
SSC
1984 — 1994
Indira Gandhi National Open University
Master of Business Administration (M.B.A.)
2012 — 2015
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