Onkar Aher

Ex Air India | Ex Riya | Ex Vistara | Six Sigma Green Belt | IATA Certified | Amadeus | Departure Control System

Role
Associate Manager - Account Management at Sutherland
Location
Mumbai, MH, IN
LinkedIn followers
500 followers
Customer/Client ServiceView LinkedIn profile

About Onkar Aher

As a strategic operations leader with 6 years in the high-stakes travel and aviation…

Experience

  1. Associate Manager - Account Management

    Sutherland

    Feb 2025 — Present · Airoli, IN

    As an Associate Manager in Account Management at Sutherland Global Services, I oversee operations for a prominent OTA in the USA. My key responsibilities include- Operational Support : Providing timely support to the team on product knowledge and process-related queries- Client Relationship Management : Attending client meetings to discuss operational improvement opportunities, targets, and strategic initiatives- Cross-Functional Collaboration : Liaising with departments like Quality, Workforce Management, and Training to ensure seamless operations and highest efficacy- Process Optimisation : Identifying areas for improvement and implementing changes to enhance operational efficiency.

Education

  • DY Patil University

    BSc in hospitality and tourism studies , Hospitality and Tourism Management

    2016 — 2019

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Onkar Aher — Associate Manager - Account Management at Sutherland in Mumbai, MH, IN | Unifers