Ongmu Lama
Global Luxury Management | Creative Communicator | Luxury Fashion & Beauty | Ex-Myntra | NIFT Alumni | Catalog Experience
- Role
- Greeter at Sabyasachi
- Location
- Mumbai, MH, IN
- LinkedIn followers
- 500 followers
About Ongmu Lama
A storyteller by heart, a luxury enthusiast by choice. I\'ve traded in my sketchbooks for…
Experience
Greeter
Oct 2025 — Present · Mumbai, IN
Client Journey Initiation & Brand Storytelling: Serve as the Brand Ambassador and first point of contact, delivering a sophisticated welcome aligned with Sabyasachi\'s luxury aesthetic.+ Client Relationship Management (CRM) Foundation: Proactively ascertain client needs and manage traffic, ensuring a seamless, personalized handover to the appropriate Sales Specialist.+ Boutique Flow Management & Operational Excellence: Maintain the pristine presentation of the reception area and actively contribute to the flagship store\'s security and visual standards.+ Luxury Service Foundation: Utilize deep luxury principles to initiate high-touch relationships, setting the benchmark for the entire boutique experience.+ Information Hub & Coordination: Act as the central communication point, coordinating between clients, sales, and management for rapid and accurate service delivery.
Education
Loreto Bowbazar
ISC, Humanities/Humanistic Studies
Politecnico di Milano
Global Luxury Services and Management, Luxury Management
National Institute of Fashion Technology Bangalore
Bachelor's of Design, Fashion Communication
Loreto Dharamtala
ICSE
SP Jain School of Global Management - Dubai, Mumbai, Singapore & Sydney
Global Luxury Goods and Service Management, Global Luxury Management
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