Om Sumanth Shivashankar

About Om Sumanth Shivashankar

Program/Delivery Manager with 9 years experience in Portfolio management of Application Development and Maintenance Services and over 22 years of total experience. Currently leading a CRM Portfolio with an annual revenue of USD 25 Million for a US based biggest Hospitality clientDemonstrated Leadership skills and ability to handle teams with extensive experience in working on onsite & offshore modelProven track record in project financial management, led several initiatives of automation, process improvement to help in cost saving and margin expansionLed multiple automation projects including in Robotic Process Automation (RPA)Managed client facing roles in USA, Belgium and UAEExperienced in managing projects both in Packaged and Custom applicationsManaged Direct, Institutional and Dealer Sales in Telecom & Consumer Electronics for over six years in India & Middle East market

Experience

1. Service Line Delivery Leader

   IBM

   Apr 2024 — Present · Bengaluru, IN

Education

• Diploma

  Diploma, Telecommunication

  1987 — 1990

• Bangalore University

  B.E., Electronics and Communications

  1991 — 1995

Skills

• IT Management
• Team Management
• Integration
• Project Portfolio Management
• Service Delivery
• Business Analysis
• Sdlc
• Solution Architecture
• Management
• Software Project Management
• Crm
• Itil
• Business Intelligence
• IT Strategy
• Project Management
• Consulting
• Requirements Analysis
• Pmp
• IT Service Management
• Pre-Sales
• Business Process
• Erp
• Operations Management