Omprasad Pattanayak
Sales Support Engineer @Heraeus Electro-Nite
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WORK HISTORY
Sales Support Engineer @Heraeus Electro-Nite
Bengaluru, IN
Coordinate with sales team for day-to-day sales support and order execution activities. • Support OTC cycle activities including order entry support, dispatch coordination, invoicing support, and payment tracking. • Follow up with customers for pending payments and share regular updates with sales and finance teams. • Maintain customer outstanding tracker and ensure timely closure of paymentrelated follow-ups. • Prepare and manage sales documentation such as quotations, proforma invoices, order confirmations, etc. • Assist in EXIM documentation preparation (~20% scope) such as commercial invoice, packing list, shipping documents, etc. • Prepare and share periodic MIS reports on orders, dispatch status, collections, and pending documentation. • Coordinate internally with dispatch, production, finance, and planning teams for smooth execution. • Ensure accuracy and completeness of all documentation and reports
EDUCATION
Berhampur University
Bachelor of Science - BS, Physics
RCM High School
Bachelor of Applied Science - BASc, Physics
ABOUT OMPRASAD PATTANAYAK
Supply Chain and Order Management professional with 2.5 years of experience in logistics operations, shipment tracking, and dispatch coordination. Experienced in managing end-to-end order fulfillment, high-value shipment monitoring, fleet coordination, and SLA compliance. Skilled in TMS, ERP systems, and advanced Excel reporting. Strong ability to coordinate with cross-functional teams to ensure timely delivery and operational efficiency. Seeking growth opportunities in Order Management and Supply Chain Operations.
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