Omprakash Singh
Dynamic TCSM with Total 11 years + exp. and 6+ years at JD expert in cust. satisfaction, retention, and process optimization. Managed 14K+cust. across 25 touchpoints with strategic planning and tech solutions
- Role
- Customer Support Manager at John Deere
- Location
- Raipur, CG, IN
- LinkedIn followers
- 500 followers
About Omprakash Singh
Dynamic Customer Support Manager with a proven track record total 11 years & 6 years + at John Deere India Pvt. Ltd, specializing in customer satisfaction, retention, and tactical management. Skilled in strategic planning, data analysis, and process optimization, managing customers across 25 touchpoints. Proficient in advanced technologies including MMS, JD Link, Green System, and Reversible Fan, with expertise in implementing SPOC strategies for quick, effective service aligned with John Deere’s Core Values. Proven ability to drive operational efficiency and enhance customer loyalty.
Experience
Customer Support Manager
Dec 2024 — Present · Raipur, IN
Education
U.P. College Varansi
Intermediate (10+2), Science
2008 — 2010
C.S. Azad University Kanpur U.P.
Bachelor of Technology (B.Tech.), B.Tech
2010 — 2014
Indian Iinstitute of vocational education and technology New delhi India
Advance diploma in computer application, Computer Software and Media Applications
2012 — 2013
Skills
- Time Management
- Customer Satisfaction
- Service Development
- Automobile
- Automotive Engineering
- Dealer Management
- Product Support
Find verified contacts for anyone on LinkedIn
Unifers gives sales teams verified emails and direct dials, enriched profiles, and outreach that lands in the inbox.
Free plan included · No credit card required
This profile is compiled from publicly available professional sources. Unifers is not affiliated with or endorsed by LinkedIn. Request removal of this profile.