Omoye Agbontaen
Senior Customer Success Manager| Program Manager | People and Process Enhancer
- Role
- Senior Customer Success Manager at Blackbaud
- Location
- Austin, TX, US
- LinkedIn followers
- 500 followers
About Omoye Agbontaen
I\'ve spent 13 years turning complexity into clarity, across corporate programs…
Experience
Senior Customer Success Manager
Nov 2021 — Present · US
Led and facilitated cross-departmental escalation meetings with key stakeholders to identify clients’ root cause issues and construct solution-based plans→Managed a book of 40 clients’ Corporate Social Responsibility (CSR) programs with a total ARR of $1.6 million→Designed and implemented success plans, resulting in increased client satisfaction and reduced churn→Planned and strategically consulted clients in the creation of various CSR Program initiatives, resulting in over $8 million annually in non-profit investments
Education
The University of Texas at Austin
Bachelor of Science (BS)
2008 — 2012
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