Oluwaseun Omo Onanuga
Jan 2023 - Present Canada Us Consulting Projects @Gearscrm Now Rafterone
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WORK HISTORY
Jan 2023 - Present Canada Us Consulting Projects @Gearscrm Now Rafterone
Portsmouth, OH, US
I partner with client stakeholders to define business problems, uncover operational gaps, and translate complex needs into functional, technical, and analytics requirements. My work ensures that CRM, SaaS, and digital platforms deliver measurable business impact.Key contributions- Led discovery sessions and requirements workshops, aligning business objectives with technology capabilities and fostering stakeholder consensus- Analyzed end-to-end business processes and designed optimized future-state workflows, improving operational efficiency by 25-30%- Defined KPIs and success metrics, enabling executives to make informed, data-driven decisions- Partnered with technical teams to ensure solution designs accurately reflect business intent, data flows, and integration needs- Interpreted analytics outputs and dashboards, providing actionable insights and recommendations that drive strategic decision-making.
EDUCATION
McGill University - Desautels Faculty of Management
Masters, Management in Analytics
Lagos State University
Master of Business Administration - MBA
Babcock University, Ilishan-Remo, Nigeria
Bachelor of Arts - BA, Business Administration / Computer Science
ABOUT OLUWASEUN OMO ONANUGA
I help organizations turn complex business challenges into clear, actionable solutions. As a Senior Business Analyst and Technical BA, I specialize in translating business needs into functional, technical, and data requirements across CRM, SaaS, and digital platforms.Over the years, I’ve led discovery workshops, mapped As-Is and To-Be processes, and delivered insights that improved operational efficiency by up to 30%. I thrive at the intersection of business strategy, technology, and analytics - helping leaders make informed, data-driven decisions.My consulting experience spans Salesforce CPQ implementations, enterprise system enhancements, and analytics-driven reporting. I partner with stakeholders to define KPIs, optimize workflows, and ensure solutions are scalable, measurable, and impactful.Currently, I’m pursuing a Master of Management in Analytics at McGill University, deepening my expertise in data strategy and business intelligence. I’m open to consulting opportunities in Canada and the US where I can deliver measurable impact and guide organizations toward smarter, analytics-driven decisions.
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