Omni Singh
Customer Success Strategist | Revenue Growth | CX & Retention | Sales Enablement | Global Accounts | SaaS & Startups | Customer Advocacy | Process Optimization| Leadership
- Role
- Customer Success and Operations at Inkle
- Location
- Bengaluru, KA, IN
- LinkedIn followers
- 500 followers
About Omni Singh
Results-driven Team Lead and Post-Sales Manager with a proven ability to lead…
Experience
Customer Success and Operations
Apr 2025 — Present · Bengaluru, IN
Customer Success Specialist at Inkle, helping global startups simplify US accounting, tax, and compliance. Ensuring smooth onboarding, proactive support, and timely resolution by bridging the gap between founders and finance experts. Passionate about delivering value, reducing friction, and driving long-term client success in fast-paced SaaS environments.We empower US companies with software and expert services, giving you peace of mind to grow your business, without breaking the bank.Onboard and support global B2B clients on Inkle’s SaaS platform for US compliance.Liaise between clients and CPAs to resolve tax and accounting queries.Monitor deadlines, ensure timely filings, and manage high-volume communication during peak seasons.Drive client satisfaction, retention, and process improvements through proactive engagement.
Education
St. paul's college ranchi
Bachelor of Commerce - BCom
2015 — 2018
Marwari College
12th
2013 — 2015
Carmel High School
10th
Ranchi University
Master of commerce
2018 — 2020
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