Omkar M

Manager, Renewals at Litmos | Driving Customer Retention & Revenue Growth | SaaS Renewals Leader

Role
Manager, Renewals at Litmos
Location
Mumbai, MH, IN
LinkedIn followers
500 followers
Customer/Client ServiceView LinkedIn profile

About Omkar M

I am a SaaS Renewals leader with 12+ years of experience driving customer retention, recurring revenue growth, and operational excellence across EMEA, US, and APAC markets.As Manager, Renewals at Litmos, I lead a high-performing global team of Renewal Specialists, delivering predictable renewals, accurate forecasting, and scalable processes that transform renewals into a true growth engine.Previously at Contentsquare, I managed renewals for SMB and mid-market customers across EMEA and the US, while my early APAC experience in India sharpened my skills in customer negotiations, lifecycle management, and cross-cultural collaboration.I am passionate about building and mentoring global teams, optimizing renewal strategies, and aligning customer outcomes with business growth. My mission is simple: turn every renewal into a strategic opportunity for long-term success.

Experience

  1. Manager, Renewals

    Litmos

    Sep 2025 — Present · Maharashtra, IN

    Leading the Renewals function at Litmos with a focus on customer retention, revenue growth, and operational excellence. I manage and mentor a global team of Renewal Specialists, drive accurate forecasting, and partner cross-functionally to deliver predictable renewals and long-term customer value.

Education

  • K J Somaiya College of Arts & Commerce Vidyanagar Campus Vidyavihar Mumbai 400 077

    Bachelor of Commerce - BCom, Bachelor of Commerce

    2008 — 2012

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Omkar M — Manager, Renewals at Litmos in Mumbai, MH, IN | Unifers