Omkar Choudhari
Network Engineer | Routing/Switching | Cyber security| Linux | python | Burp suite | AWS | Network security | BFSI
- Role
- Resident Network Engineer Service Assurance at Jio
- Location
- Mumbai, MH, IN
- LinkedIn followers
- 500 followers
Experience
Resident Network Engineer Service Assurance
Mar 2025 — Present
Ability to work with various internal stake holders and get the SR resolved on priority.• Able to do the FLT with the customer branch end stake holders.• Coordinate with internal JIO teams ESOC, ENOC, Field, NHQ teams for faster resolution of fault.• Reporting of link status Daily / weekly / monthly wise & ensure to maintain the customer link uptime.• Constant communication and interaction with customer IT/SPOC for all service-relatedissues/delivery.• DC/DR link monitoring and do escalation internally for quick restoration• Handle customer escalation and feedback effectively in time bound manner.• Release the tracker on fault management to customer as well as internal stake holder.• Work on SLA bound and get the monthly/ Quarterly reports.• Link monitoring and FT life cycle management on various scenarios.• Helping Jio team to better stake holder management at Customer end.
Education
Viva College of Diploma Engineering and Technology
Diploma of Education
2016
Viva College of Engineering and Technology
Degree in Electronics and Telecommunication Engineering
2020 — 2023
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