Omied Badr
Information Technology Operations Specialist @CACI International Inc
Washington, DC, US
EMAILS
o••••@decisionpointcorp.com
MOBILE NUMBERS
+15•••••••79
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WORK HISTORY
Apr 2025 — Present
Information Technology Operations Specialist @CACI International Inc
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Assist users with IT issues over the phone.Assist users with IT issues from emails.Work with Intune.Work with Azure.Work with ServiceNow.Work with Iphones.Work with Amazon Connect.Troubleshoot M365 issues.Use beyond trust(bomgar) to remote to users machines.Troubleshoot Laptop and Desktop issues.Troubleshoot Printer issues.
SKILLS
JavaTroubleshootingNetwork AdministrationHosted Microsoft ExchangeWindowsActive DirectoryWindows ServerCssHtmlMicrosoft OfficeBootstrap
ABOUT OMIED BADR
Leveraging a robust background in IT support, my career is marked by a dedication to…
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