Omer Mahmood

CTO | Building AI First Engineering at Productboard | Shipped Agentic AI Products on 10+ Years of Domain Data | Ex Workday AI, First Round Capital Expert in Residence and Mentor

Role
Chief Technology Officer at Productboard
Location
San Francisco, CA, US
LinkedIn followers
500 followers
Information TechnologyView LinkedIn profile

About Omer Mahmood

I take established products with real data and real customers and rewire the engineering organization to build with AI at the core.Currently I am CTO at Productboard. 100+ engineers across Prague and Brno. We shipped three agentic AI jobs to production, stood up MCP Server infrastructure for cross platform AI agents, and redesigned how the entire org works. New hiring process with AI assisted coding rounds. AI proficiency built into every engineering level, L1 through L6. AI Champions embedded on every team.\"Ship It with AI\" sprints where engineering, product, and design ship real features in 48 hours. This is an operating model change, not a feature initiative.Before Productboard: led AI product development at Workday (time series, reinforcement learning, LLMs, sentence transformers). CTO at The Pill Club where I built the ML/AI teams, designed symptom detection systems, and scaled the company from one product to a multi product healthcare platform through two funding rounds.

Experience

  1. Chief Technology Officer

    Productboard

    Nov 2025 — Present · San Francisco, CA, US

    Leading Productboard\'s shift to AI First Engineering ($125M Series D, customers including Salesforce, Zoom, Microsoft, SAP).North star: get from idea to evidence twice as fast.* Shipped 3 agentic AI products to production (PRD generation, Competitor Analysis, Feedback Analysis) built on 10+ years of structured PM domain data. Now architecting MCP Server infrastructure to expose these capabilities to external PM and engineering workflows.* Redesigned the engineering operating model end to end: AI proficiency built into every level (L1–L6), AI assisted coding interviews, and \"Ship It with AI\" production sprints every six weeks across Engineering, Product, and Design.* PR Throughput as a system signal, not an individual metric. Directional target: double throughput with quality holding steady, tracked via DORA.* Restructured the org from SF to Prague/Europe, investing in the region\'s emerging AI engineering talent.Backed by Dragoneer, Tiger Global, Kleiner Perkins, Sequoia Capital, Bessemer, Index Ventures, and Credo Ventures.

Education

  • University of Sydney

    MSc Research - Computer Science, Adaptive Profile Driven Data Caching and Prefetching in Mobile Environment

    2004 — 2006

  • Griffith University

    MSc, Software Development

    1999 — 2001

  • University of Sydney

    Doctor of Philosophy - PhD (Computer Science), Modeling Trust Recognition and Evaluation in Electronic Environment

    2006

Skills

  • Spring
  • Xml
  • Software Development
  • Uml
  • Java
  • Requirements Analysis
  • Agile
  • Oop
  • Software Design
  • Agile Methodologies
  • Saas
  • Cloud Computing
  • Xslt
  • Junit
  • Mobile Applications
  • Testing
  • Scrum
  • Spring Framework
  • Management
  • Mobile Devices
  • Web Services
  • Software as a Service (Saas)
  • Cross-Functional Team Leadership
  • Organizational Leadership

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Omer Mahmood — Chief Technology Officer at Productboard in San Francisco, CA, US | Unifers