Omar Moin
Guest Education Centre Support @lululemon
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WORK HISTORY
Guest Education Centre Support @lululemon
BC, CA
Located in Vancouver, British Columbia, the Guest Education Center (GEC) is the main contact center for lululemon and ivivva by lululemon. The GEC is a vital frontline connection with our guests. Most people call them customers, but because we create an inviting environment, we call them guests.We provide a great guest experience worldwide through phone, email and live chat. We answer questions and collect feedback on just about everything under the lululemon sun. As a member of our GEC team, you are empowered to be solution oriented, think outside the box, and find resolutions for our guests. This role is for you if you enjoy problem solving resolutions through authentic connection. There is a lot of variety to keep you stimulated, but enough familiarity to become a master of Guest Experience.As a member of the lululemon team, you will work in a fast-paced environment that emphasizes goal setting, health and fitness, community involvement, and personal development through our core values. We also have a lot of fun!
EDUCATION
Memorial University, Newfoundland and Labrador
Bachelor of Business Administration - BBA, Business Administration, Management and Operations
University of Manitoba
Bachelor of Business Administration - BBA, Business, Management, Marketing, and Related Support Services
ABOUT OMAR MOIN
Dedicated professional with 8 years in customer service and 4 years in retail. Expertise in teamwork, time management, and cross-functional leadership. Proficient in Microsoft Office, troubleshooting, and data analysis. Adept in customer satisfaction, e-commerce, and inventory management. Skilled communicator and team leader, experienced in CRM and sales. My aspirations extend beyond conventional horizons. I envision synergizing my skills in customer relationship management, team building, and sales to forge new paths. By blending analytical insights with innovative strategies, I strive to reshape the landscape of customer-centric ventures.Passionate about driving business growth and entrepreneurial ventures. Let\'s connect and elevate our networks together! I welcome the opportunity to connect with fellow professionals, thought leaders, and visionaries. Let\'s join forces, share insights, and collaborate on sculpting superior customer experiences and propelling businesses to new pinnacles.
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