Omer Butt
Senior IT Support Administrator @Trainline
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WORK HISTORY
Senior IT Support Administrator @Trainline
EDUCATION
University of Westminster
BSC, Computer Science
SKILLS
ABOUT OMER BUTT
A self-motivated IT Professional with extensive experience in customer support, troubleshooting problems and implementing projects in order to deliver comprehensive IT systems to meet with business objectives. History of supporting complex IT infrastructures, delivering effective plans to improve delivery and resolve issues for customer satisfaction (within an ITIL environment). Effective in identifying requirements and coordinating information for colleagues or customers, proactive and results-orientated, knowledgeable in a variety of IT systems and their role in meeting business practices and requirements. Possess excellent interpersonal, communication and negotiation skills, work well as part of a motivated and enthusiastic team in order to achieve KPIs and thrive in challenging environments.Like to spend my personal time travelling, reading, exercise and healthy living. Have previously volunteered with charity work.
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