Omar Waller
Regional Director - Aviation Commercial Field Services | Rocket Scientist
- Role
- Regional Director - Commercial Field Services at GE Aerospace
- Location
- Cincinnati, OH, US
- LinkedIn followers
- 500 followers
About Omar Waller
Regional Director of Commercial Field Services to lead and oversee a team of aviation field service engineers supporting our commercial airline customers.Former NASA Lead Systems Engineer (Artemis program) and Blue Origin Avionics Engineer (New Glenn rocket). With over a decade of aerospace experience in avionics, flight systems, and astronaut communication, I aim to bridge technical expertise with strategic business leadership.
Experience
Regional Director - Commercial Field Services
Jan 2026 — Present · Cincinnati, OH, US
Regional Director of Commercial Field Services to lead and oversee a team of 8 aviation field service engineers supporting our commercial airline customers.Key Responsibilities- Lead and develop a team of 8 field service engineers deployed across multiple customer sites, ensuring technical excellence and customer satisfaction- Manage strategic planning of field resources, coordinate technical support activities, and serve as primary escalation point for complex technical issues- Drive performance metrics including first-time fix rates, response times, customer satisfaction scores, and resource utilization- Develop and maintain strong relationships with maintenance and engineering leadership at each airline customer, understanding their operational challenges and proactively addressing their needs
Education
Tuskegee University
Bachelor of Science (BS)
Marquette University
Master's of Science
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