Omar Villalobos
Global Head of Digital Service Operations and Support - Service Bu @Hitachi Energy
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WORK HISTORY
Global Head of Digital Service Operations and Support - Service Bu @Hitachi Energy
US
Responsible for the global deployment, operation, governance, and advance support of Digital Service Solutions across Service BU
EDUCATION
EOI Business School
Post Graduate Diploma, Business Administration and Management, General
Universidad Distrital Francisco José de Caldas
Post Graduate Diploma, Mobile Telecommunications
Universidad de La Sabana
Post Graduate Diploma, Strategic Management.
Universidad Distrital Francisco José de Caldas
Bachelor's degree, Electronic Engineering.
INALDE Business School
Master of Business Administration - MBA
ABOUT OMAR VILLALOBOS
Strategic Business Manager with 20+ years of experience leading regional service and solutions business units within global technology manufacturing companies. Expertise spans across P&L management, sales and marketing strategies, service delivery, contractual compliance, and driving profitable growth through superior customer satisfaction and service quality. Proven track record of consistently achieving revenue and profitability targets. Strong ability to define and execute business plans, develop market opportunities through innovative growth initiatives, and navigate complex, high-risk environments with a results-driven approach. Experienced in coaching and developing both technical and sales teams, ensuring they possess the right capabilities to succeed across all delivery areas. Well-regarded for influencing senior leadership, engaging key stakeholders, and fostering strong relationships internally and externally. Adept at driving operational excellence, optimizing performance, and achieving key performance indicators (KPIs) through efficient execution. Passionate about aligning teams with a customer-centric, service-first mentality across a global matrix organization.
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